Leather & Lace Salon

Cancellation Policy: We understand that unforeseen circumstances may arise, requiring you to cancel or reschedule your appointment at Leather and Lace Salon. To ensure the smooth operation of our business and accommodate all our clients, we have implemented the following cancellation policy: 1. Notice Period: We kindly request that you provide us with at least 24 hours' notice prior to your scheduled appointment if you need to cancel or reschedule. This allows us to offer the time slot to another client who may be waiting for an appointment. 2. Cancellation Fee: In the event that you fail to provide us with the required 24 hours' notice or do not show up for your appointment, a cancellation fee of 50% of the service cost will be charged. This fee helps us compensate our staff for their time and effort dedicated to preparing for your appointment. 3. Rescheduling: If you wish to reschedule your appointment, we will do our best to accommodate your request, depending on availability. However, please note that rescheduling within the 24-hour notice period may still incur the 50% cancellation fee. 4. No-Show Policy: If you fail to show up for your appointment without any prior notice, a no-show fee of 75% of the service cost will be charged. This fee compensates us for the loss of business and the time set aside specifically for your appointment. 5. How to Cancel or Reschedule: To cancel or reschedule your appointment, please contact us directly by phone or email. We will be happy to assist you and make the necessary arrangements. We value your understanding and cooperation in adhering to our cancellation policy. It enables us to provide the best possible service to all our clients. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you for choosing Leather and Lace Salon and we look forward to serving you soon!